Saiba o que é Conversational Marketing e seus benefícios

Aprenda a aperfeiçoar o atendimento automatizado da sua empresa

[{"selector":"#anim-b2f9db70-d398-493d-80e6-0b15b3bec948","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}]

O atendimento se tornou uma parte importante dentro das estratégias de marketing. Os consumidores buscam cada vez mais por empresas que estejam disponíveis para sanar suas dúvidas e oferecer soluções.

[{"selector":"#anim-1f6c7b06-8c42-4d47-b0be-27318cae7d8d","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-092c47bc-d53d-4f96-93cb-258662af2064","keyframes":{"transform":["translate3d(-114.67891%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-adc29a38-7519-458c-9414-be0e84877971","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5d85ae98-5f2b-4b51-a62a-21ac7551b6b4","keyframes":{"transform":["translate3d(-80.25079%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2954a96a-c402-4054-8fca-4ddf0eed0574","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-61f079c5-ce1e-40ee-9f05-ee1615d654cc","keyframes":{"transform":["translate3d(-238.25503%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8b73e6dd-5c14-45b3-8e61-08e0b261bd43","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2c179a36-822b-45b6-a56d-d99853cf9456","keyframes":{"transform":["translate3d(0px, 80.35929%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

É daí que surge o Conversational Marketing, uma estratégia que potencializa o atendimento automatizado por meio de ferramentas que melhoram a experiência do usuário.

[{"selector":"#anim-51c2f6b3-ddaa-450c-93ad-0657bb7581d0","keyframes":{"transform":["translate3d(-74.33628%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .8, 1)","fill":"both"}] [{"selector":"#anim-37d6c78b-3499-41c5-bb24-345470b806f7","keyframes":{"transform":["rotateZ(-180deg)","rotateZ(0deg)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .5, 1)","fill":"forwards"}] [{"selector":"#anim-3ce7d3ea-04ec-4a47-a74f-2cb45d1c486e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4f0f8da8-3513-43d2-ae76-597bc0646326","keyframes":{"transform":["translate3d(0px, 20.17337%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b9b0d2d3-bf69-481e-85e2-aa49c82ebb35","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-3575c018-dd57-4c8f-b07a-f59eb059253f","keyframes":{"transform":["translate3d(-115.2381%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-54e3c99d-67a1-419d-80bf-f753ac3ee1a6","keyframes":{"transform":["translate3d(66.81417%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .8, 1)","fill":"both"}] [{"selector":"#anim-f06bc154-2014-4728-bf7d-da574370ff6d","keyframes":{"transform":["rotateZ(180deg)","rotateZ(0deg)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .5, 1)","fill":"forwards"}] [{"selector":"#anim-36bc3b83-eaca-4e0d-b883-8479532317c7","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9eadd1a9-596f-4a8f-a132-f77e9f9d4e77","keyframes":{"transform":["translate3d(-79.71013%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-767ef008-3e9c-40a8-8142-f05b0dd55453","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b00889a4-d1eb-4bff-96aa-707798033a6f","keyframes":{"transform":["translate3d(-279.48716%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a05c052a-e6e6-40fd-be40-8d9bd7fa7031","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8c3ab623-dc46-42c2-9ca3-d1118542293b","keyframes":{"transform":["translate3d(69.56526%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c6809bab-b9ec-4e28-94f3-d734dd0a039d","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7611d75e-25cc-4da2-8c55-8ed164493281","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5b147d78-d925-4d40-9aea-24466b9007c7","keyframes":{"transform":["translate3d(0px, 99.69970%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Círculo traçado Círculo traçado

• Atendimento 24h • Personalização • Agilidade Saiba como implementar no seu negócio!

[{"selector":"#anim-92d3f1d9-5cee-4343-985d-c9a273a83c75","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-cc7dfa2f-302b-4ae8-8cd6-321d0ec609f0","keyframes":{"transform":["translate3d(95.58499%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-bf622fcc-c0f3-4312-b7fc-a545c425a090","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8ef27f13-b4f5-4e22-b06d-1509357f6c31","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ea16042e-e223-4abc-aa89-38aa6a0d8821","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6b293603-e026-4e27-8824-4afd4782dda5","keyframes":{"transform":["translate3d(0px, -214.14139%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e6b40f7f-d31d-48e6-aeec-32b717638618","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4e870ba0-8a9a-44ce-a4e4-3b889eed993f","keyframes":{"transform":["translate3d(134.92463%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8d28184e-df8d-409e-9283-4f50570e721e","keyframes":{"transform":["translate3d(-58.54701%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .8, 1)","fill":"both"}] [{"selector":"#anim-10f3cbca-9115-4de8-a79d-305aa0a02b5d","keyframes":{"transform":["rotateZ(-180deg)","rotateZ(0deg)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .5, 1)","fill":"forwards"}] [{"selector":"#anim-48c18907-0ce9-4594-ac59-ea98bd0799b4","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c0de757b-78f5-4098-a949-1c83433d8df1","keyframes":{"transform":["translate3d(0px, 66.77289%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Estourar

Demorar para solucionar uma dúvida pode fazer com que o potencial cliente busque por outra empresa. Portanto, tenha um atendimento rápido e eficiente para servir de suporte ao consumidor.

[{"selector":"#anim-c96c8706-ccc5-4df2-95c0-6ef3221350f4","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8d1e05fe-205b-4285-974b-c80486a81951","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9135ab27-f3b1-4f36-9d2e-32f9ba98602a","keyframes":{"transform":["translate3d(-114.10658%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-15648a69-96ce-4adc-8621-bcba5ddefd58","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d7d9ce44-7b08-468e-afb8-c30198dc84e6","keyframes":{"transform":["translate3d(140.45226%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c322b7bb-412d-488a-88dd-6391c8fe051a","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-dcfc6e5b-1e83-44e2-8418-980473c45c2e","keyframes":{"transform":["translate3d(81.63884%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e3894d7f-8811-47e2-bd53-afcc2f7dcb86","keyframes":{"transform":["translate3d(-53.53982%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .8, 1)","fill":"both"}] [{"selector":"#anim-82b37bb2-9725-4e4b-8433-cbbcf777bdbe","keyframes":{"transform":["rotateZ(-180deg)","rotateZ(0deg)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .5, 1)","fill":"forwards"}] [{"selector":"#anim-f8af675f-820f-41c9-aa8e-739423aac8c7","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-475c60d7-e2c0-42da-9d91-14dfb222f2fb","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-1bafe059-2786-419d-bf83-d6ad2c3117f5","keyframes":{"transform":["translate3d(97.87879%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Círculo traçado

Quanto mais simples a jornada de compra, melhor a experiência do usuário. Por isso, tenha um canal acessível e ofereça suporte constante.

[{"selector":"#anim-b469ac73-a5a5-41d3-be00-999efa3447d9","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-41dd7916-330a-421a-a30a-5601a62e152f","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0163fff1-ba71-4a35-95df-2b278cbb702c","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c303ec6f-27b2-466f-b091-5a52db46dbe9","keyframes":{"transform":["translate3d(0px, -96.96712%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-27faf5aa-aeb0-4d80-ad69-493067f9a08e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-3b0934ce-c170-499e-97b6-5748c3a0ef24","keyframes":{"transform":["translate3d(-62.39317%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .8, 1)","fill":"both"}] [{"selector":"#anim-8c33f055-c589-40e1-a5d9-05f7d7777176","keyframes":{"transform":["rotateZ(-180deg)","rotateZ(0deg)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .5, 1)","fill":"forwards"}] [{"selector":"#anim-bcdfd4d0-03ed-48b7-b386-c36accca4401","keyframes":{"transform":["translate3d(-64.60176%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .8, 1)","fill":"both"}] [{"selector":"#anim-39f7782b-19cd-4f00-9c6f-477e34d151fd","keyframes":{"transform":["rotateZ(-180deg)","rotateZ(0deg)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(.2, 0, .5, 1)","fill":"forwards"}] [{"selector":"#anim-3144edcf-3a28-456b-b731-73e6927115ee","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7f0ee614-27cd-4a1c-9483-3f26d83eba15","keyframes":{"transform":["translate3d(34.67337%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2db91d9f-00bc-4ce6-8c38-40b08bb35230","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-03390b32-a9d7-4ccb-a817-94ecdb600f26","keyframes":{"transform":["rotate(-90deg) translate3d(0px, 573.17465%, 0) rotate(90deg)","rotate(-90deg) translate3d(0px, 0px, 0) rotate(90deg)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Estourar Círculo traçado

A principal proposta do Conversational Marketing é um atendimento automatizado, mas não robotizado. Sendo assim, mantenha uma conversa fluida e livre de scripts para humanizar a marca.

[{"selector":"#anim-b5226492-bbfd-4ffb-ac58-8e34461982e7","keyframes":{"opacity":[0,1]},"delay":0,"duration":800,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0ebce342-7416-4394-bfe5-bfdb5b67edc7","keyframes":{"transform":["translate3d(0px, -96.37428%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":800,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8d308e12-a8aa-4ab6-8744-78eaef7d38ac","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-497c843a-cb51-4935-b2c9-31a41ece1072","keyframes":{"transform":["translate3d(-115.04703%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a587b1c1-66ef-45ce-bb96-771f8f725b31","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6b9c57af-77b1-416c-910f-af3815ab756d","keyframes":{"transform":["translate3d(-116.16162%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-463894a1-c2c9-4fd6-902b-41db844cf429","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}]

Confira o conteúdo no Marketing para Indústria e potencialize o atendimento do seu negócio.

[{"selector":"#anim-e98c9eb3-056f-4d0f-9ca1-de0f4b910e46","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a25791e3-cee7-4090-bcfa-21891ad69835","keyframes":{"transform":["translate3d(-117.07317%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f800c770-ff38-4ec8-8e02-281b3bc4d954","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-1be00265-0a6d-466b-a366-783c1f25bf68","keyframes":{"transform":["translate3d(-116.39871%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-11cfd68a-7e4c-4664-bcd5-195c2de68b1e","keyframes":{"transform":["scale(1)","scale(1.3)","scale(0.97)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":1500,"duration":2000,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-95c719fe-51a3-4d12-806c-8aee46f5b58b","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":1500,"duration":2000,"easing":"ease-in-out","fill":"both","iterations":1}] Estourar Estourar

Aprenda a aperfeiçoar o atendimento automatizado da sua empresa

O atendimento se tornou uma parte importante dentro das estratégias de marketing. Os consumidores buscam cada vez mais por empresas que estejam disponíveis para sanar suas dúvidas e oferecer soluções.

É daí que surge o Conversational Marketing, uma estratégia que potencializa o atendimento automatizado por meio de ferramentas que melhoram a experiência do usuário.

• Atendimento 24h • Personalização • Agilidade Saiba como implementar no seu negócio!

As vantagens incluem:

Demorar para solucionar uma dúvida pode fazer com que o potencial cliente busque por outra empresa. Portanto, tenha um atendimento rápido e eficiente para servir de suporte ao consumidor.

SEJA ÁGIL

Quanto mais simples a jornada de compra, melhor a experiência do usuário. Por isso, tenha um canal acessível e ofereça suporte constante.

Pense no usuário

A principal proposta do Conversational Marketing é um atendimento automatizado, mas não robotizado. Sendo assim, mantenha uma conversa fluida e livre de scripts para humanizar a marca.

HUMANIZE!

Confira o conteúdo no Marketing para Indústria e potencialize o atendimento do seu negócio.

Gostou do conteúdo?

Clique aqui